Prior to any maintenance contract we will perform an audit of your
systems and network. This provides a baseline for both parties as
well as providing us with the technical details required to support
the contract.
It also allows us to make any recommendations based on current technology
and industry trends.
Do your systems meet your business needs now and in the future? It
is impossible to make decisions without the facts. In order to minimise
your downtime and identify future issues we undertake a comprehensive
audit of your systems. The Audit is our "getting to know you"
process and has proved a practical, popular and successful introduction
to long term support relationships with our existing customers.
It covers every single detail you need to know about your servers
and workstations including but not limited to -
Checking hard drive for errors and sufficient space.
Diagnosing possible hardware issues.
Anti Virus Check.
Error Log analysis.
Memory Check.
IP Address.
Configuration Check.
Machine Name.
Problem Identification.
Complete documentation of applications and specifications.
If we are unable to resolve a problem remotely then a suitable engineer
will visit your site to resolve the problem. With offices in central
London and Surrey we are able to despatch engineers in a timely manner
to provide the quick response that is so often required.
Health Checks form an important part of our ability to deliver a pro-active
service to ourt clients. Our engineers work from a predefined checklist
designed to ensure the general well being of critical operations and
identify any potential problems. Health Check's are performed at an
agreed frequency.
Use our team of networking specialists to help you -
Plan your Local Area Network(L.A.N.) and Wide Area Network(W.A.N.)
requirements.
Install your network equipment.
Configure and optimise the network and its components.
We also offer these services to add to the skill set of our Networking
services.
Cabling
LAN Management
WAN Management
Remote Working
- Access to E-mail
- VPN
Virtual Private Networks are a secure way for organisations to extend
their LANs over the Internet. VPNs use data encryption to ensure that
all exchanged data between employees, partners, suppliers, and business
associates is secure.
The Internet is an insecure environment especially where remote access
is concerned when valuable data is being transfered across the public
internet. Hackers using packet sniffers are able to intersect the
data as it passes over the Internet and convert it into a readable
format. It is also possible for them to gain entry into your business
network.
Being exposed to security risks can mean that unauthorised users can
carry out fraudulent transactions, steal, alter, or even destroy confidential
and valuable information. This infiltration can expose your organisation,
customers,vendors and business partners to financial losses.
